Certificates of Origin

Certificate of Origin – Terms and Conditions

By using the Seattle Southside Chamber of Commerce for Certificate of Origin (COO) processing, businesses agree to the terms outlined below. These guidelines are intended to ensure fairness, clarity, and efficiency for all users of this service.

Processing Time COO requests are processed within 1–2 business days from the time complete and compliant documentation is received. While we make every effort to be timely, same-day service is not guaranteed. COO services are unavailable on federally recognized holidays and during Chamber-produced events, when all staff are dedicated to programming that advances regional economic development. All planned closure dates are posted in advance on our event calendar, and businesses are responsible for planning accordingly. During high-volume seasons, such as the spring and summer months, processing may take up to 5 business days. Submission Requirements To avoid delays, businesses must submit all required materials in full, including a completed and signed Certificate of Origin form, supporting documentation (such as invoices, bills of lading, or packing lists), and full payment at the time of service. The Chamber’s required disclaimer language must also be included on the form. Incomplete, inaccurate, or missing documentation will result in a delay, and processing will not begin until all corrected materials are received. Past Due Accounts The Chamber will not process Certificate of Origin requests for businesses with a past due balance on their account. All accounts must be in good standing, with any outstanding balances paid in full, before any documentation will be processed. Stamp Holder Program Discontinued The Chamber permanently discontinued the Seal Holder Program in October 2024 due to legal and liability risks. We no longer issue stamps for use outside of our office or authorized virtual processing. This decision is final. No chambers in our region currently offer stamp lending programs, as industry best practices discourage decentralized certification due to compliance risks under international trade regulations. Communication Expectations To ensure smooth and efficient processing, customers are asked to refrain from sending repeated resubmissions, multiple status inquiries, or copying multiple Chamber staff members. These actions do not expedite service and may cause unnecessary delays. All COO-related communication should be directed to staff@seattlesouthsidechamber.com for the most efficient response. Rush Service (Coming Soon) We are currently reviewing the possibility of offering an expedited "rush" service option for an additional fee. This option is being carefully evaluated to ensure legal compliance and operational feasibility. Additional details will be announced once available. Chamber Disclaimer The Chamber certifies COO documents solely based on the documentation submitted by the requesting business. We do not independently verify the physical origin of goods and assume no responsibility or liability for the accuracy or truthfulness of the information provided. Right to Refuse Service The Chamber reserves the right to refuse COO processing for businesses that repeatedly submit incomplete or non-compliant documentation, Fail to adhere to these procedures, Have a past due balance, or Engage in inappropriate or disrespectful conduct toward Chamber staff.

Chambers you can visit to process your orders during our closures:

• Kent Chamber of Commerce
• Renton Chamber of Commerce
• Seattle Metropolitan Chamber of Commerce

Please note that each Chamber operates independently and may have its own processing guidelines, documentation requirements, and fee structures. The listed Chambers do not process Certificate of Origin orders on behalf of the Seattle Southside Chamber of Commerce.