• Title

  • IRS Seattle Call Center - Contact Represenative

    Posted: 06/07/2020

    IRS Seattle Call Center Opportunities

    Inbound Customer Service
    We're looking for new talent. We're looking for you!

    A Contact Representative, commonly referred to as a Customer Service Representative, carries out a full range of responsibilities in resolving issues and obtaining information relative to the tax administration process. The Customer Service Representative provides a full range of administrative and technical assistance to individuals and businesses.


    Requirements Include:
    • U.S. Citizen or National
    • High School Diploma or GED
    • 1 year of specialized customer service experience OR a 4-year degree (or a combination of both)
    • Background, tax compliance, and fingerprint checks
    • Selective Service Registration for males born after 12/31/59

    Pay Structure:
    • GS-5: $38,250 Annually ($18.33 hourly)
    • GS-6: $42,637 Annual after 1st full year ($20.43 hourly)
    • GS-7: $47,380 Annually after 2nd full year ($25.14 hourly)
    • GS-8: $52,472 Annually after 3rd full year ($25.14 hourly)
    Note: These entry-level positions begin at the GS-05 pay level.


    Benefits include:
    • Comprehensive paid training
    • Retirement, health, and life insurance plans
    • Paid Vacation, Sick Leave, and Federal Holidays
    • Public transit subsidies
    Note: Please refer to the job announcement for a complete list of requirements, as well as benefits offered by the IRS.


    Apply Online Today: 
    1. Using the Search feature at www.usajobs.gov, type 569960800, then click Submit.
    2. Select the job announcement, then click Apply.
    3. Sign In to an existing account or click Create an Account
    4. Follow the instruction for uploading or building a resume, and complete the application process.
    Note: Go directly to the job posting at: https://go.usa.gov/xwWa8


    An Equal Opportunity Employer | www.jobs.irs.gov

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